We interview your customers and turn it into a podcast.
You get authentic social proof on a recurring basis.
We invite your customers to an interview where we discuss their journey & experiences.
We edit the best interviews into video and/or audio episodes of around 20-30 minutes each.
Every month you get authentic social proof that builds trust with prospective customers.
Pre-screening & recruitment of your customers
Conducting 2-3 interviews with your customers
Editing of the best interview to a final episode
One published podcast episode every month
Episode summaries, time stamps & transcripts
Hosting of your podcast on a new custom feed
Publishing to YouTube, Spotify & Apple Podcasts
(Optionally add social clips for $750/month)
I've spent the past 20+ years helping companies of all sizes gather and listen to the "voice of the customer."One day I was driving to work listening to an interview-style business podcast when I had an "aha" moment..."Why not do customer interviews on a weekly podcast?"In hindsight, the idea for Customer.fm seems so obvious:
Podcasts are an engaging and entertaining way to tell a customer's story and journey.
They're convenient to listen to anytime & anywhere, so employees can hear an episode while doing other tasks.
Hearing a new episode every week helps build a habit of listening to customers & being more customer-centric.
After making demo episodes and getting very enthusiastic reactions from colleagues & clients, Customer.fm was born.If you'd like to learn how Customer.fm could work for you, click the button below and book time to meet with me...
We'll discuss how Customer.fm would work for you.